FAQ

Frequently Ask Question

What type of care does Care Stone Haven provide?

At Care Stone Haven, we offer a range of care services, including supported living, specialist care for autism, dementia, and learning disabilities, as well as 24/7 personal care. Our services are tailored to each resident’s specific needs, ensuring they receive the right level of support while maintaining their independence.

Who is eligible to live in Care Stone Haven?

Our supported living homes are designed for individuals with various care needs, including those with mental health conditions, autism, learning disabilities, physical disabilities, and dementia. We also cater to older adults who require assistance with daily tasks or personal care.

How do you ensure the safety and well-being of residents?

We prioritise the safety and well-being of our residents by maintaining a 24/7 staff presence, regular safety checks, and providing fully trained caregivers. Each home is equipped with accessible facilities, emergency response systems, and secure environments to ensure residents are safe at all times.

Can family members visit residents?

Yes, family members are welcome to visit their loved ones at any time. We believe in maintaining strong family connections and encourage regular visits to help residents feel supported by their families and the community.

What specialist services do you provide for individuals with complex needs?

We prioritise the safety and well-being of our residents by maintaining a 24/7 staff presence, regular safety checks, and providing fully trained caregivers. Each home is equipped with accessible facilities, emergency response systems, and secure environments to ensure residents are safe at all times.

How is the care tailored to each resident’s needs?

We take a person-centred approach to care. This means each resident’s care plan is designed with their individual preferences, health needs, and goals in mind. We regularly review and adjust care plans as needed to ensure residents receive the most appropriate and responsive care.

What are your fees, and how are they structured?

Our fees are based on the level of care each resident requires. We provide transparent pricing and will work with you to create a care plan that fits your needs and budget. Please contact us for specific pricing information or to discuss a tailored package.

What is the process for arranging care at Care Stone Haven?

To arrange care, simply get in touch with us through our contact form or phone. Our team will discuss your specific needs and guide you through the process, from an initial consultation to setting up a personalised care plan for your loved one.

Looking for a safe and supportive home for your loved one? Contact us today.